Support & Maintenance

Website Maintenance and Support

Why you need a website Maintenance and Support Plan?

Our website maintenance and Kentico support plans give you a peace of mind in knowing that your website is going to be running smoothly. Our pricing is competitive and the services that are covered under our plans are extensive.

We are very happy to have selected Inorbital as our digital partner. From the initial pitch to the launch date, they understood our website goals and needs. They have shown themselves to be flexible, creative, accommodating, good communicators and detailed project managers.

- Dietitians of Canada

What do Support Plans Include

Hot fixes: (scripts, patches, databases, image/bandwidth theft and other security issues)
Website Edits, Revisions and Updates
Design work
Disaster Recovery (backups of website)
Preventative Security optimization
Uptime monitoring
Consultation (maintenance, optimization and performance)
Liaise with hardware engineers, hosting customer support, and other affiliate 3rd party service entities
Telephone and Email support
High priority plans available
Kentico CMS support, upgrades and updates

How Our Support Plans Work

Our website maintenance and Kentico CMS support plans operate on a month to month basis, with a specified set of hours dedicated to each month. We use JIRA help desk to track and report any support tasks with you and your team.